INFINITI Shines as a Top Luxury Brand for Fourth Consecutive Year

March 14th, 2025 by

Nucar INFINITI Allentown QX60

Are you searching for a luxury vehicle that delivers not just exceptional performance and design, but also comes with award-winning customer satisfaction? INFINITI continues to stand out among luxury automotive brands, recently earning second place in the prestigious 2024-2025 Automotive Reputation Report with an impressive Reputation Score of 738.

What Makes INFINITI a Standout Luxury Choice?

This remarkable achievement isn’t just a one-time success—it’s part of a consistent pattern of excellence. INFINITI has maintained its position among the top luxury automotive brands for four consecutive years, securing the top spot among U.S. luxury brands in 2021 and 2023, while finishing second in 2022 and 2024.

In today’s digital world, consumer reviews and feedback significantly influence purchasing decisions. INFINITI has embraced this reality by actively managing online reviews and addressing customer feedback, strengthening their credibility and fostering transparency across their retail network.

INFINITI’s Commitment to Customer Experience

“INFINITI has been redefining client experiences and setting the standard for luxury in the automotive industry since its inception 35 years ago,” said Craig Keeys, group vice president, INFINITI Americas. “Our recognition in the 2024-2025 Reputation Report reflects INFINITI’s unwavering commitment to delivering exceptional, client-centered experiences that meet the evolving expectations of luxury consumers.”

The brand continues to invest in innovative programs designed to enhance the customer experience, including:

  • INFINITI NOW
  • INFINITI Premium Care1
  • INFINITI Valet2
  • ICAR-XTM sales and service apps

These initiatives streamline the sales-to-service journey, making ownership more enjoyable and hassle-free. For owners of the all-new 2025 QX80, INFINITI has introduced special programs like INFINITI Client Experience Coordinators3 and MyINFINITI Experts for an even more personalized luxury experience.

Experience INFINITI Luxury on Allentown’s Roads

When you’re driving your new INFINITI Q50 on Hamilton Street through downtown Allentown, you’ll immediately notice the difference in performance and comfort that puts this luxury brand above the competition. The responsive handling makes every turn smooth, whether you’re heading to the PPL Center for an event or making your daily commute on Route 22.

INFINITI vehicles are perfectly suited for life in Lehigh Valley. The QX60‘s spacious interior provides ample room for the whole family and all your shopping bags after a day at the Lehigh Valley Mall. Meanwhile, the stylish QX55 turns heads as you pull up to Dorney Park for a weekend of fun.

Your Luxury Experience Begins at Nucar INFINITI Allentown

At Nucar INFINITI Allentown, we’re proud to represent a brand that consistently ranks among the top luxury automakers for customer satisfaction. Our dealership brings that same commitment to excellence to everything we do—from new and pre-owned vehicle sales to financing, service, and parts.

Located at 1648 Plaza Ln in Allentown, we serve luxury car buyers throughout the Lehigh Valley, including Bethlehem, Easton, and beyond. Our extensive inventory features the complete lineup of new INFINITI models, including the popular Q50 sedan and QX60 SUV, plus a carefully selected collection of premium pre-owned vehicles.

Our factory-trained technicians provide exceptional service to keep your INFINITI performing at its best, and our finance team works diligently to secure competitive rates and terms. We’re committed to making your luxury car buying and ownership experience as rewarding as possible—because Everyone Loves a Nucar!

1 INFINITI Premium Care is included with each new 2023 or newer INFINITI vehicle purchase or lease from retailer stock. Coverage provided through Elite Protection Program. For complete information read your actual service contract. In Florida, INFINITI Elite Extended Protection Program is backed by IESNA, Inc., P.O. Box 685004, Franklin, TN, 37068-5004. License #60128.

2 INFINITI Valet service available at participating INFINITI retailers. Each retailer is independently operated. Availability of services or amenities may vary by retailer. Restrictions apply. Contact retailer for details.

3 The INFINITI Client Experience Coordinator Program is included for up to a one-year period beginning on the purchase date of a new 2025 INFINITI QX80. Program is not transferable to subsequent owner(s). INFINITI Client Experience Coordinators are available during the following business days/hours: Monday-Friday: 8am-5pm CST.

Posted in INFINITI Dealership